Nobody expects their home’s plumbing system to malfunction, but the chances of it happening at least once in your homeowner life are quite high. There are many reasons why your home’s plumbing system could be having problems, but the most important part is finding the right plumbing company to repair whatever might be going on. There are many reasons why hiring a reputable plumbing company is worth your time and money. The most important one of all is the quality of the work they perform. The last thing you probably want is to end up with a plumbing system that has been shoddily repaired, only to have to find somebody else shortly after that will perform another, possibly more expensive repair, due to the damage inflicted by the first plumber. With this in mind, this article will offer some important tips you should keep in mind when you are looking for the best plumbing company for your home or business. Taking the time to do your research will ensure you will find the perfect plumbing company for the job at hand. So, without further ado, let’s take a look at what you need to know.
Ask About Their Experience
When you are looking for a plumbing company to fit your home’s needs, it is highly likely you will ask how many years they’ve been in business. However, it is very important to also ask about their experience in similar projects. It sometimes happens that plumbing contractors tend to specialize in certain areas of the trade. So, if your project involves something more than general plumbing repairs, you should make sure the company you are looking at has the same type of experience you require. If not, it is a good idea to look elsewhere. Even with ample experience and years in the business, the plumbing company in question might not have the type of specialization you require, so always make sure they do.
Punctuality and Communication Matter
These two concepts, while seemingly different and independent of each other, are actually related in more ways than one. When you are reading reviews, or asking your friends and family about a certain plumbing contractor, it is a good idea to ask about their punctuality and communication channels. If a contractor is not able to show up at the scheduled time, they should make a point of letting you know, instead of leaving you hanging for minutes or hours. Communication is a large part of customer service, and can make or break a professional relationship. The same is true for punctuality. After all, nobody really wants to hire a contractor that has a habit of showing up late, or not showing at all, and not giving their clients a call until later. So, when you are getting references for a plumbing contractor, make sure to ask about these matters.
Licensing and Insurance Are a Must
One of the things that should be at the top of your list of questions to ask a potential plumbing contractor you are considering hiring, is about their license. Don’t be shy about asking them to provide it and any other certifications they might have. Having a state issued plumbing license means that they have passed all the required training and tests to ensure they know what they are doing. Check for its expiration date, and if it is not current or hasn’t been renewed, then you should continue looking elsewhere.
The same should be done for their insurance policy. A good plumber will have a general liability policy at the very least. Plumbing can be a dangerous job, and having insurance is a guarantee that no matter what could go wrong in the course of the work they are doing for you, any damages to your property and those in it will be adequately covered. As with their license, also request to see their proof of insurance and check for its expiration date. If any plumbing contractor seems reluctant to provide these documents for you to verify, it is a good idea to find somebody else to do the job, because they might have let them lapse, and that is definitely not a good thing for you.
The Good Ones Offer Warranties
The best professional plumbers will always stand by their workmanship, which means they will offer some sort of warranty on the work they perform. Make sure you ask about the types of warranties they offer, how long they last, what is covered, and under what conditions can they be enforced. Keep in mind that any warranties should be provided in writing, so you can also ask to see the document before you agree to hiring the company. This will ensure that they can be enforced properly. Even though many people believe that a handshake is a good enough guarantee, the truth is that you will need more than that if you have to go to court.
Finding the perfect plumbing service can represent a challenge for those who are not willing or able to put in the time to do the work required, but in the end, if you do, you will be able to rest easy knowing that the job was done well, the pricing was fair, and your plumber is willing to stand by the work they performed, and that is all that matters.
Plumbing repairs shouldn’t be left to just any plumbing company. The greatest ones will always take the time and put in the work to get things done correctly the first time. At Just In Time, we take pride in the work we perform. As the area’s foremost plumbing company, you can be sure we have the experience, knowledge, and training necessary to ensure all of our customers are satisfied. So, when it comes to needing a reputable professional plumbing company, don’t hesitate to pick up your phone to give Just In Time a call!
See our most recent blog on this topic here.