When you’ve run into a plumbing issue, you really don’t want to waste time searching for the right plumbing company while you deal with the problem at your home. Plumbing concerns should always be considered emergencies, and when you’ve got a burst pipe, an overflowing toilet or another issue with your plumbing system, you want to be sure that you’ve got the right team on the task.
The best thing that you can do in these situations is to search for the qualities of a trustworthy plumbing company well before you need one. Luckily, there are plenty of things that you can look for so that you’re not caught in a tight spot if you need a plumbing expert at your home. Here are a few things to keep in mind when you search for a plumber in Newark, IL!
They’re Always On Time
Any plumbing company that’s worth doing business with understands the importance of being on time for their clients. That’s because with plumbing emergencies, every second is critical. A dripping faucet might not seem like a big deal to the average person, but every second that you leave a drip alone means more wasted water and more damage to your pipes.
If your plumbing expert can’t be bothered to show up on time when you need them in a small situation, you won’t be able to count on them when you really need them in an emergency. Don’t waste your time dealing with someone who won’t be reliable when you need them most; get someone that you can count on to show up when you ask for them.
They’re Happy to Present References
One thing that every experienced plumber knows is that clients are always more willing to trust the word of people in their neighborhood as opposed to random people online. That’s why any plumbing company that’s been around for years is happy to pull out references from local clients whenever a potential client asks. On top of being more trustworthy than a random person online, it says something about a plumbing expert who is happy to present references about the quality of their work.
Any plumbing expert that isn’t all that eager to show references should be considered a red flag. Plumbing isn’t a field that leaves itself open to interpretation; a plumber either does the job properly the first time and leaves the client satisfied, or they don’t. If people don’t have a lot of good things to say about a plumber that’s done work in the community before, that’s probably because their work simply wasn’t up to par. Don’t take a chance on a plumbing company that you aren’t completely sure that you can trust; make sure that you’re working with someone who is happy to present references whenever they’re asked.
They Speak in Plain Language
Plumbers know that their work is often rather esoteric. They don’t expect the average person in Newark, IL to understand just what goes into their field, and they know that the average job is going to come with a few questions as to why they’re doing something in order to fix the problem.
However, just because a plumber’s job is rather technical doesn’t mean that they need to speak as if it’s technical. A reputable plumbing expert will understand that you’re probably going to have questions, and they’ll address your questions using language that they know non-plumbing experts can understand. They won’t talk to you in a condescending way, like they know that you wouldn’t understand them, but they will treat you with respect and answer your questions fully and plainly.
Any plumbing company that’s worth trusting to perform a job will leave you with a feeling that they know what they’re doing and that you know what they’re doing. More importantly, you know why they’re doing what they’re doing and you’re comfortable with their work. It almost goes without saying, but if you work with a plumbing expert who isn’t comfortable answering your questions, move on to someone else. Any plumber that isn’t open and honest likely has something they’re not telling you, and when it comes to your plumbing, no news is not good news.
They’re Licensed and Insured
One thing that might surprise the average person is just how much work and time goes into learning how to be a plumber. Contrary to what some people might think, this isn’t a job that just anyone can do with a few looks at a video online. That’s why licensure is so critical for any reputable plumbing company. States have requirements before they’re willing to grant a license to any plumber, and when you work with a plumbing expert that’s licensed by the state of Illinois, you know that you’re working with someone who has passed stringent standards to become a professional plumber.
Having proper insurance is also critical for any plumber who’s worth using in your home. With plumbing issues, sometimes things must get worse before they get better because of where pipes are located in your home. Removing a burst pipe that’s inside your wall means that the plumber is going to have to create a hole in your wall in order to make the repairs.
As you might expect, making a hole in your wall isn’t free, and a plumber isn’t exactly qualified to serve as a contractor to repair your wall. But an insured plumbing company will have another company take care of the damage they caused, at no cost to the homeowner. If you work with an uninsured company, you’re responsible for paying for the damage yourself.
At Just In Time, we’re proud to be a licensed, reputable plumbing company that’s built its reputation on years of service for customers in Newark, IL and elsewhere in the area. If you’ve got a plumbing issue in your home, we’re just a call away; contact our team to make full repairs to your plumbing system!