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The plumbing system in your home consists of many components that work together to bring water to different parts of your home. The plumbing system is also responsible for removing the waste from your home. You should never attempt to conduct plumbing repairs yourself as you could damage the system or injure yourself. It is best to hire a professional plumbing company when you are experiencing plumbing problems or when you would like to upgrade your system. When you are looking for a new company then there are some things that you should avoid. Just In Time in Hinckley, IL would like to share with you some red flags that you should look out for and avoid when searching for a plumber.
No Reviews or References
The only way to see what the plumbing services are like is to check the online reviews or ask your friends, family, or coworkers whether they have made use of the service before. If none of your friends have made use of the plumbing company that you are considering then you should take a look online. It is best if you take the reviews on the company’s website with a pinch of salt. Some companies delete bad reviews from their website. You should look at third-party websites so that you can get an accurate representation of what the services are like. It is important to remember that no company has perfect reviews so you should go with the company that has the most positive reviews and avoid ones where past customers complain about the same thing.
No License or Insurance
The most important thing you have to check before hiring a plumbing company is whether the plumbers are licensed and if they have insurance. It is crucial that the plumbers working on your plumbing system should have licenses. These licenses indicate that the plumber has received enough training and practical experience to safely conduct repairs and installations. They will know how to follow the correct procedure and be up to date with the latest plumbing information. You can ask for proof of the plumber qualifications before you decide to hire them. You should also ask for the insurance policies regarding workers’ compensation and liability insurance. Anything can happen while the plumbers are working on your plumbing system. If the plumbing company does not have liability insurance then you will have to pay for the repairs if the plumbing service providers damage anything. If the plumbing company doesn’t have workers’ compensation insurance then you could be held liable for the medical bills of plumbers that got injured on your property. If the company is unwilling to provide you with proof of the insurance and license then you should look for another company.
Poor Response Time and Customer Service
The first step of hiring a plumbing company would be calling the office to hear about the services or to schedule an appointment for the inspection. You should look at how fast and easy the process is of setting up the appointment. If the customer service representative is rude and takes longer to resolve your issues then you should steer clear. If you are hiring a plumber for a large project then you will be communicating with the customer service agents a lot so you should make sure that it is a pleasant experience before opting with that company. You should also look at how professional and punctual the plumbers are when they do the initial inspection. If the plumbers are late or they are not wearing a uniform then you should steer clear because it is likely that they are unprofessional and disorganized. You should also look at how fast they answer your queries about quotes. Just In Time in Hinckley, IL understands how important good customer service and punctuality are so you should not compromise.
Not Understanding Your Needs
When you are looking for a plumbing company it is best to hire a company that you will use for a long time and not just one job. If you keep hiring new plumbers then you have to go through the selection process multiple times. This can be time-consuming. That is why it is important to hire a reliable and trustworthy plumber that understands your needs and your plumbing system. You should be able to explain what you want and what your budget is and the plumber will use that information to provide you with the best possible solution. The plumbing service provider should also be willing to explain things you do not understand. If a plumber is trying to push unnecessary services on you then you should avoid hiring that company because they are likely just trying to get more money out of you.
Not Quotes Prior to Hiring
After the plumber has inspected your plumbing system and the problem you are experiencing then they will go back to the office and draw up a quote. This quote will detail the work that will be done as well as the parts that will be installed. It will include the price for the labor, components, and rubble removal. It is imperative that this quote is detailed and itemized so that you know exactly what you are paying for. If the plumbing company does not provide a quote or the quote just has ballpark figures then you should stay away from the company as they are likely to charge you for additional repairs or they will increase the prices as the project continues.
These are some of the red flags that you should look out for when hiring a plumbing company. If you are looking for plumbing in Hinckley, IL then give Just In Time a call as they provide excellent plumbing services.